Revolutionising Fire & Rescue Services with Advanced Solutions

Fire and rescue services require real-time visibility and control over assets and inventories, not just within stations and workshops, but also during daily operations in the field. Effective management is crucial to ensure resources are always ready and accessible when needed most.

Transform your fire service with Pro-Cloud Public Safety

Pro-Cloud Public Safety for Fire and Rescue is a powerful cloud-based platform built to support the complex operational needs of modern fire and rescue services. From stations and workshops to frontline incidents, the system provides real-time visibility and control of assets, inventory, and equipment readiness.

Fully aligned with fire service requirements, Pro-Cloud Public Safety automates key processes across asset tracking, testing, procurement, and fleet management. It helps services stay compliant, reduce risk, and ensure every crew member has access to the equipment they need; anytime, anywhere.

Enhancing Safety

Automating task and testing schedules to maintain compliance with safety standards and regulations.

Save time

Automating maintenance schedules and workflows, freeing up valuable time for your team.

Cut costs

Reduce unnecessary spending by optimising equipment use, lowering maintenance costs.

Explore Our Pro-Cloud Public Safety in Action

Learn how our platform drives efficiency, improves patient safety, and supports quick decision-making in high-pressure environments.

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Discover Our modules

Transform Your Operations with Pro-Cloud Public Safety

Each module is built to improve efficiency, boost productivity, and deliver measurable results across fire and rescue services.

Essential

Asset Management


The asset management module gives full visibility over every item within the fire and rescue estate. Assets are recorded, tagged, and organised into a structured hierarchy that reflects operational locations and workflows. Each item is traceable in real time, complete with full history including usage, maintenance, and movement between locations. Automated labelling and unique ID assignment ensure that every asset is accounted for, from breathing apparatus and hoses to radios, uniforms, and tools. The system helps teams stay on top of availability and reduce unnecessary replacements

Essential

Stock Management


Stock control is fully integrated, tracking every movement from goods-in to final use. Fire and rescue services can monitor inventory across multiple stations, central stores, and incident response units using handheld scanners and real-time updates. Usage, write-offs, and low-stock alerts are all logged in the system, ensuring nothing is overlooked. Stock values and depreciation are tracked automatically, giving management accurate financial visibility and helping them plan with confidence.

Essential

Task and Testing Board


The task and testing module ensures that all critical equipment is regularly checked, safe, and service ready. It automates recurring servicing schedules and supports one-off inspections or fault reports.

Digital checklists and questionnaires are customised to suit different asset types and tasks. Every result is logged against the asset record and visible in real time. If an item fails a test, alerts are triggered, and appropriate actions are initiated immediately helping services maintain compliance and readiness without delay.

Essential

Mobile Workforce


Through the Pro-Cloud Public Safety's mobile app, fire and rescue teams can manage operations on the move. Crews can complete servicing tasks, check stock levels, and update asset statuses directly from mobile devices or handheld scanners, whether on station, during training, or out at an incident. Job schedules are synced in real time, and alerts are sent automatically when tasks or servicing activities fail. The app also works offline, ensuring continuity even in remote or low-signal areas.



Essential

Business Intelligence Reporting


Pro-Cloud Public Safety's Microsoft Power BI integration provides a full suite of reporting and analytics tools. Managers can access live dashboards and generate reports to review service-wide activity, identify asset usage trends, track failure rates, and monitor budget performance.

Comparisons can be made across stations, shifts, or service areas, allowing leadership to make fast, informed decisions and drive continuous improvement across operations.

Advanced

Workshop Monitoring


The workshop monitoring module manages all equipment repairs, refurbishments, and modifications. When a task or test fails, a workshop job is automatically created and assigned to a technician. The technician completes the job via the mobile app, recording labour, parts used, and any further action required.

Each workshop job can be configured to require sign-off. This enables a final inspection before the asset returns to service, creating a reliable quality control process and improving turnaround times.

Advanced

Purchasing


Pro-Cloud Public Safety offers a fully digital purchasing process, centralising supplier management and purchase records. Orders for equipment, PPE, spares, or consumables are raised and approved within the system and can be automatically synced with existing ERP platforms via API integration.

This eliminates manual entry across systems and ensures that procurement is accurate, auditable, and aligned with operational and financial goals.





Advanced

RFID Technology

RFID scanning makes it possible to verify the presence of multiple assets in seconds; without direct line-of-sight. Fire and rescue crews can use handheld RFID readers to complete fast and accurate equipment checks during vehicle preparation,  at incidents, or during shift change overs.

By automatically logging equipment presence, RFID reduces the risk of loss, prevents cross-crew asset confusion, and improves readiness verification, saving time and safeguarding high-value items in critical moments.






Advanced

Fleet Management


Fleet management is fully integrated, offering a real-time view of all vehicles across your service. The module tracks inspections, servicing, MOT schedules, tyre checks, and repair history.

With built-in telematics support, it also captures driver behaviour and journey data, enabling operational insight into vehicle use and ensuring that fire and rescue fleets are maintained to the highest standard. Every detail is visible in one easy-to-use interface—improving safety, compliance, and operational efficiency.







"It future proofs our compliance, allows us to track and trace assets for product recall reasons, assists with budget setting and much more."

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Pro-Cloud Public Safety

Transform your fire and rescue service with Pro-Cloud Public Safety

Enhance efficiency and productivity

Improve safety standards and ensure compliance

Streamline processes for faster, easier completion.

frequently asked questions

Your Questions, Answered.


Everything you need to know about our support, training, and services.

Do you offer business consultancy services alongside your software solutions?

Yes. Business consultancy is included with all our software solutions and is also available as a standalone service, depending on your specific needs. Our experienced consultants bring deep expertise across multiple sectors, offering guidance on system specification, planning, testing, documentation, and process optimisation. We also provide project management, clinical assignment support, and in-depth process reviews to help improve efficiency and maximise return on investment throughout and beyond implementation.

What kind of support is available with your system?

We offer 365/7 telephone support for immediate assistance and direct communication whenever you need it. In addition, we provide full software support through our helpdesk platform, Zendesk. This cloud-based system offers an auditable ticketing trail, giving customers full visibility of ticket status, priority level, and the assigned support personnel. Our live chat feature is also available directly within the CSS website, allowing users to ask questions and receive real-time help. Ongoing support is included with all contracts, and additional support services can be arranged if required.

Is on-site support included with your services?

Yes. On-site support is provided as part of all new contracts. Our dedicated project delivery team offers hands-on assistance with hardware and software setup, user training, and system configuration to ensure a smooth onboarding process and continued operational efficiency. Support includes scanner training refreshers, depot configuration, inventory checks, repair request demonstrations, driver dispatch workflows, and asset labelling with serial number tracking.

What training is provided with your system?

We provide comprehensive virtual and managerial training as part of every contract go-live. These sessions ensure both users and managers are fully equipped to navigate the system, covering everything from day-to-day operations to advanced tasks. Help guides are also available within the system or on request from our support team.