Designed to support the overwhelming pressures on a modern-day ambulance service and automate critical areas of the ambulance operation supply chain.
Pro-Cloud Ambulance is a powerful digital platform designed to relieve the operational pressures facing modern ambulance services. It automates and manages critical areas of the supply chain, ensuring seamless coordination of assets, stock, and maintenance processes. Fully aligned with the MHRA’s Managing Medical Devices guidelines, the system is resilient by design, offering high availability and extensive redundancy. This ensures that every aspect of ambulance readiness, from equipment preparation to ongoing assurance, is digitally controlled, traceable, and dependable.
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Ensure critical equipment is always ready, reducing risks and enhancing patient care.
Automate stock replenishment ensuring efficient use and timely replacement.
Reduce unnecessary spending by optimising equipment use, lowering maintenance costs.
Learn how our platform drives efficiency, improves patient safety, and supports quick decision-making in high-pressure environments.
Each module is built to improve efficiency, boost productivity, and deliver measurable results across ambulance services.
The platform includes a highly configurable catalogue management module that centralises your entire inventory in one place. This allows ambulance services to manage diverse asset classes with clarity and control, covering clinical equipment, consumables, medicines, uniforms, and more. With all assets consolidated into a single system, visibility is improved across departments and locations, helping teams to respond faster and manage resources more effectively.
Pro-Cloud Public Safety for Ambulance gives services complete visibility over their stock and assets, whether across one site or multiple locations. Every asset is logged with detailed information including profile data, age, servicing history, and movement records, enabling users to instantly check status and location. The system is fully paperless, supporting the entire asset lifecycle, from procurement to disposal, while allowing ambulance services to digitise and modernise their workflows in line with operational transformation goals.
Stock control is integrated into the platform through real-time scanning and activity tracking. All movements, including goods-in, scrappage, and usage, are recorded instantly via handheld devices, maintaining a live view of stock levels across all locations. The system automatically triggers alerts when stock hits minimum thresholds, enabling forward planning and seamless stock transfers. This ensures that services can react quickly to changes in demand while maintaining accurate financial and usage records.
The tasks and servicing module ensures that all operational equipment remains safe, functional, and ready for use. It automates the scheduling of regular maintenance while supporting on-demand checks and fault reporting. When a fault is identified, the system escalates the issue to the correct team and initiates the quarantine process if necessary. This guarantees that no equipment is used unless it has been verified as safe, supporting patient care and regulatory compliance at every step.
With built-in Microsoft Power BI integration, Pro-Cloud Public Safety offers a powerful suite of business intelligence tools. Services can generate both standard and custom reports to monitor operations, performance, and compliance in real time. The user-friendly interface allows managers to drill into data and create dashboards that reflect their specific needs. From stock usage to maintenance trends, every detail is available for analysis, enabling more informed and confident decision-making.
Level up your operations with specialised tools for complex needs. From our Ready to Go RFID App to Asset Packing.
Developed in collaboration with sector professionals, the Make Ready module digitises and streamlines vehicle preparation processes. As soon as an ambulance returns to the hub, the system initiates all required procedures, ensuring the vehicle is safe, clean, and fully equipped for the next call. Every aspect of the Make Ready process is recorded in real time through the Pro-Cloud application, covering cleaning, inspections, fuel checks, inventory control, and asset packing. A digital checklist confirms that all steps have been completed, guaranteeing readiness and improving overall response times.
Asset Packing is a key part of the Make Ready workflow, ensuring that each ambulance leaves the station with the correct amount of assets, consumables, and medicines. Staff scan the bag to begin the packing process, and the system automatically checks its contents against the required inventory list. Any missing items are identified, retrieved from stock, and scanned into the bag, with all updates reflected instantly in the system. This not only accelerates the packing process but also ensures accuracy, accountability, and real-time stock updates.
The Auto Stock Replenishment Transfer feature further enhances inventory control by automating the restocking process. When stock reaches predefined minimum levels, the system automatically generates a replenishment request, removing the need for manual intervention. The intelligent picking feature identifies the most efficient storage location for restocking, particularly useful in larger warehouses where time and accuracy are critical. This automation ensures that supplies are consistently available without overstocking or manual tracking.
RFID scanning transforms traditional inventory checks by allowing users to read multiple asset tags simultaneously without a direct line of sight. This technology significantly speeds up equipment checks during MakeReady, at station, or at the scene of an incident. A single scan can verify the presence of multiple tagged items, helping crews avoid leaving equipment behind or accidentally taking gear belonging to another vehicle. RFID makes checks quicker, more accurate, and far less disruptive to workflows.
The Ready to Go app enhances equipment tracking by performing automatic RFID scans as the vehicle doors close after an incident. This immediate sync with the app ensures that no equipment is forgotten or misplaced. The results are available to the crew instantly, allowing them to act before departure. If any equipment is reported as faulty, the app alerts the Make Ready hub to prepare a replacement in advance. It also allows manual confirmation for any damaged RFID tags, ensuring accurate records while preventing false loss reports.
The Workshop Monitoring module enables full oversight of equipment repairs, refurbishments, and modifications. Jobs can be created at any stage of the asset lifecycle and assigned to appropriate personnel. This ensures that workshop tasks are scheduled, tracked, and completed within the system, creating a full audit trail and improving the turnaround time for critical equipment.
Procurement processes are fully integrated into the platform, eliminating the need for dual entry across separate systems. With automated purchasing tools, Pro-Cloud Ambulance allows services to manage costs, depreciation, and lead times with confidence. The system tracks each order from request to delivery, supporting full financial oversight and operational efficiency at every step of the procurement cycle.
Ensure critical assets are always operational.
Optimise resource use and streamline maintenance.
Automate processes for quicker, more effective action.
Everything you need to know about our support, training, and services.
